adidas Gift Cards can be used only to purchase products and services from adidas.com or at an adidas Store. If someone asks you to use adidas Gift Cards to purchase something not sold by adidas, you might be the target of a scam. Contact adidas Customer Service if you believe you’re the victim of a scam involving adidas Gift Cards. You can also report the scam to the Federal Trade Commission . Learn More about adidas Gift Card Scams.
Can I return or exchange an eGift card?
eGift card orders cannot be returned, exchanged, or canceled once they are processed.
When will my eGift Card arrive?
Your eGift card will be delivered within 2 hours of purchase.
How will I know my eGift Card has been delivered?
You will receive a confirmation email when the eGift Card has been delivered.
Where will my eGift card be sent?
Your eGift Card can be sent to yourself or a friend. The gift card will be sent to the recipient’s email address provided at the time of purchase.
How do I add my eGift Card to mobile wallet?
When on your phone, tap the ‘Add to Wallet’ button in your gift card email or use the balance inquiry link here .
What should I know about bulk gift card orders?
For orders of $250 or more, please click here for more information.
Where can I redeem an eGift Card?
eGift Cards can be redeemed at adidas retail stores in the United States, online at www.adidas.com, on the adidas App, or on the adidas Confirmed App.
Where can I find additional information on eGift Cards?
You can learn more about adidas eGift cards at the adidas Help Page here.
